Shipping Policy

Thank you for shopping with Mayluck Care. We are committed to delivering your order in a timely and reliable manner.

Please review our shipping policy below for details about processing and delivery.

Order Processing Time

All orders are processed within 1–2 business days after payment confirmation.

Orders are not processed or shipped on weekends or holidays.

During high order volume periods, processing may take slightly longer. We will notify you if any significant delay occurs.

Shipping Time

Once your order has been shipped, estimated delivery times are:

• United States: 3–10 business days

• International orders (if applicable): 7–15 business days

Please note that delivery times are estimates and may vary depending on location, carrier delays, weather conditions, or customs processing.

Shipping Rates

We offer the following shipping options:

• Standard Shipping: Free or flat rate (as shown at checkout)

• Expedited Shipping (if available): Calculated at checkout

All shipping costs, if applicable, will be clearly displayed before you complete your purchase.

Order Tracking

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking information may take 24–48 hours to become active in the carrier’s system.

Shipping Address Responsibility

Customers are responsible for providing accurate and complete shipping information at checkout.

We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

If you notice an error in your shipping address, please contact us immediately at support@mayluckcare.com. We will do our best to assist before the order is shipped.

Delayed or Lost Packages

While we work with reliable shipping carriers, delays may occasionally occur due to factors outside our control, including:

• Weather conditions

• Carrier delays

• Customs processing

• High shipping volume periods

If your package is significantly delayed, please contact us and we will assist you in tracking and resolving the issue.

Damaged or Missing Items

If your order arrives damaged, defective, or incomplete, please contact us within 7 days of delivery.

Please include:

• Order number

• Description of the issue

• Clear photos of the product and packaging

We will review your request and provide a suitable resolution.

Contact Information

If you have any questions about shipping, please contact us:

📧 Email: support@mayluckcare.com

We aim to respond within 24–48 business hours.