Refund Policy

Thank you for shopping with Mayluck Care.

We want you to be satisfied with your purchase. If you are not completely happy with your order, please review our return and refund policy below.

30-Day Return Policy

We accept returns within 30 days of delivery.

To be eligible for a return, the item must:

• Be returned within 30 days of receiving your order

• Be in good condition

• Include all original accessories and packaging whenever possible

• Not show signs of misuse, abuse, or intentional damage

Non-Returnable Items

We reserve the right to refuse returns for:

• Items returned after 30 days

• Products that have been damaged due to improper use

• Products missing major components or accessories

• Items purchased through unauthorized third parties

Return Process

To initiate a return, please contact our customer support team at:  support@mayluckcare.com

Please include:

• Your order number

• Reason for return

• Photos (if the product arrived damaged or defective)

Our team will provide return instructions after reviewing your request.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:

• Refunds will be issued to the original payment method

• Processing times may vary depending on your payment provider

• Most refunds appear within 5–10 business days

Damaged or Defective Items

If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery.

Please provide:

• Order number

• Description of the issue

• Clear photos of the product and packaging

We will review the case and work toward an appropriate resolution.

Order Cancellation

Orders may be canceled before shipment.

Once an order has been shipped, it cannot be canceled and must follow the return process outlined above.

Shipping Costs

Original shipping fees are non-refundable unless the return is due to:

• A defective item

• A damaged item

• An order fulfillment error on our part

Customers are responsible for return shipping costs unless otherwise required by law.

Contact Us

If you have questions regarding returns or refunds, please contact us:

Email: support@mayluckcare.com

We aim to respond within 24–48 business hours.